Privacy Policy

Introduction
Cloth Zones (“we”, “us”, “our”) operates clothzones.com. This Privacy Policy explains what personal information we collect when you visit or shop on our website, how we use it, and the choices you have.

Information We Collect
When you browse our site, place an order, or contact us, we may collect:

Name, email address, phone number and WhatsApp number
Billing and shipping address
Order details — products purchased, quantities, and order value
Payment information processed securely through our payment gateway (Razorpay). We do not store your card, UPI, or bank details on our servers
Inquiry details you submit through our Export/Wholesale, Uniform, or Contact forms
Technical information such as IP address, browser type, and pages visited, collected automatically for site security and analytics
How We Use Your Information
To process and deliver your orders
To respond to inquiries about bulk, export, import, or uniform orders
To send order confirmations, shipping updates, and customer service communications
To improve our website, products, and customer experience
To comply with legal and tax obligations
We do not sell or rent your personal information to third parties. We only share information with trusted service providers (such as our payment gateway and courier partners) to the extent needed to fulfil your order.

Cookies
Our website uses cookies to keep items in your cart, remember your preferences, and understand how visitors use the site (via analytics tools such as Google Analytics, once enabled). You can disable cookies in your browser settings, though some site features may not work correctly without them.

Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights
You can request to view, correct, or delete the personal information we hold about you by contacting us at info@clothzones.com. You can also update your address book and account details anytime from your My Account page.

Third-Party Links
Our website may contain links to other sites (such as WhatsApp or our social media pages). We are not responsible for the privacy practices of those external sites.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Email: info@clothzones.com
Phone / WhatsApp: +91 63532 72715
Address: 5, C.K.Park Soc. Nr. Ramnagar Soc. A. K. Road, Varachha, Surat, Gujarat, India. 395008